REC-000060

active

2011–2015 AUDI A4, A5 & Q5

Category: Light Vehicle · Supplier: Audi Australia Pty Ltd

Recall date: 19 August 2018

Defect

The auxiliary heater element in the air conditioner may fail as a result of overheating in the area of the connectors.

Hazard

If the heater element in the air conditioner overheats, this may lead to smoulder damage or potentially a fire.

Remedy

Audi Australia Pty Ltd is contacting all known owners of affected vehicles. Consumers should contact their nearest Audi Dealer to arrange for inspection and replacement of the heater element and update the software on the air conditioner control unit. For any queries or concerns, phone the Audi Australia 24-hour toll-free number 1800 50 AUDI (2834).

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — Audi Australia Pty Ltd — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: https://www.vehiclerecalls.gov.au/recalls/rec-000060

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