REC-000306

active

2012–2014 Ford KUGA

Category: Light Vehicle · Supplier: Ford Motor Company of Australia Limited

Recall date: 22 August 2017

Defect

In the event of an impact which deploys the front seat belt retractor pre-tensioner, there is a possibility that the insulation material on the inner face of the lower 'B' pillar trim could be subjected to a concentrated heat source that could ignite the insulation material.

Hazard

This could result in a fire. There have been no occurrences in Australia.

Remedy

Ford will write to owners of all affected vehicles. Until the Safety Recall Service is completed it is recommended the vehicle be driven with caution and at moderate speed. Owners are advised to contact their Ford authorised dealership for inspection and rectification. For further information, contact any authorised Ford Dealer or Ford's Customer Relationship Centre on 1800 503 672.

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — Ford Motor Company of Australia Limited — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: https://www.vehiclerecalls.gov.au/recalls/rec-000306

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