REC-000769

active

2019–2020 KAWASAKI EX400GM, ER400DL, ER400DM

Category: Motorcycle · Supplier: Kawasaki Motors Pty Ltd

Recall date: 5 February 2021

Defect

Due to a manufacturing fault, the strength of the camshaft chain tensioner may be insufficient. This may cause the engine to generate abnormal noises, and in some cases the engine to stall.

Hazard

If the engine stalls, this increases the risk of injury or death to rider(s) and/or other road users.

Remedy

Kawasaki Motors will notify all affected owners by direct letter or email and advise them to make an appointment for repair. For further information, consumers are urged to contact their nearest Authorised Kawasaki dealer by using the following link https://kawasaki.com.au/dealer-locator/ or contacting Kawasaki Motors Pty Ltd at https://kawasaki.com.au/faqs/

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — Kawasaki Motors Pty Ltd — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: https://www.vehiclerecalls.gov.au/recalls/rec-000769

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