REC-001081

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2019–2020 NEW AGE CARAVANS FITTED WITH CRUISEMASTER XT SUSPENSION

Category: Caravan/Motorhome · Supplier: New Age Caravans

Recall date: 19 January 2021

Defect

The shock absorber bracket may detach from the chassis frame.

Hazard

If the shock absorber bracket fails while the caravan is in motion, there is a risk of loss of vehicle control, increasing the risk of an accident causing or injury or death to the vehicle occupants and other road users.

Remedy

Affected consumers should contact their nearest New Age Caravan dealer for inspection and repair, free of charge. For further information, consumers should contact their preferred dealer, or contact New Age Caravans on (03) 9305 1714.

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — New Age Caravans — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: https://www.vehiclerecalls.gov.au/recalls/rec-001081

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