REC-001397

active

2015–2018 VOLKSWAGEN PASSAT AND ARTEON

Category: Light Vehicle · Supplier: Volkswagen Group Australia Pty Ltd

Recall date: 26 April 2019

Defect

Certain Passat and Arteon models with a Panorama sunroof installed within a limited production period have a bonded joint between the sunroof trim panel and the sunroof frame, which may have had the incorrect primer used as part of the installation/repair process.

Hazard

The sunroof trim panel may detach from the sunroof frame. If the trim detaches whilst driving, it may endanger other road users or lead to an accident.

Remedy

Volkswagen will be contacting affected consumers. Owners of affected vehicles can also contact the Volkswagen Recall Campaign Hotline on 1800 504 076 (Monday to Friday, 8.30am-8pm AEST) or visit https://www.volkswagen.com.au/app/locals/find-dealer to arrange for a repair.

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — Volkswagen Group Australia Pty Ltd — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: https://www.vehiclerecalls.gov.au/recalls/rec-001397

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