REC-003890

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0 Mercedes-Benz GLC 220, E300

Category: Light Vehicle · Supplier: Mercedes-Benz Australia/Pacific Pty Ltd

Recall date: 6 August 2019

Defect

The engine crankshaft may have surface damage due to a manufacturing error.

Hazard

The crankshaft may fail, resulting in sudden engine damage causing the engine to stop functioning. This may increase the risk of an accident and injury to vehicle occupants, and other road users.

Remedy

Consumers are requested to contact their most convenient authorised Mercedes-Benz Retailer for a free of charge repair. To find a local Mercedes-Benz dealer, visit https://www.dealerlocator.mercedes-benz.com.au/

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — Mercedes-Benz Australia/Pacific Pty Ltd — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: https://www.vehiclerecalls.gov.au/recalls/rec-003890

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