REC-005410

active

2021–2022 LEXUS NX350h Hybrid (Luxury, F Sport and Sports Luxury) and NX450h Plug-In-Hybrid NX250, NX350, NX350 Hybrid, Luxury, F Sport and Sports Luxury, NX450 Hybrid Luxury, F Sport

Category: Light Vehicle · Supplier: TOYOTA MOTOR CORPORATION AUSTRALIA LIMITED

Recall date: 26 April 2022

Defect

Due to a manufacturing issue with the welding of the left and right front shock absorber mounting area body panels, the shock absorber may detach. This may result in a loss of vehicle control.

Hazard

A loss of vehicle control will increase the risk of an accident, causing injury or death to vehicle occupants and other road users.

Remedy

Lexus will contact affected owners in writing, requesting they make an appointment at their preferred Lexus dealer to inspect and if necessary, rectify the welds, this inspection and if necessary repair will be completed free of charge.

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — TOYOTA MOTOR CORPORATION AUSTRALIA LIMITED — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: vehiclerecalls.gov.au