REC-005508

active

2021 Mercedes-Benz Sprinter

Category: Light Vehicle · Supplier: MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD

Recall date: 31 August 2022

Defect

The front suspension torsion bar may not have screwed into the torsion bar linkage as per specifications. This could cause reduced stability while driving at high speed and result in a loss of vehicle control.

Hazard

A loss of vehicle control will increase the risk of an accident, causing injury or death to vehicle occupants and other road users.

Remedy

Owners of affected vehicles can contact their nearest authorised Mercedes-Benz dealership to have the work carried out as soon as possible free of charge. A full list of authorised dealerships can be found at www.mercedes-benz.com.au Alternatively, consumers may use the Mercedes-Benz online booking service, by visiting www.mercedes-benz.com.au/

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: vehiclerecalls.gov.au