REC-005523

active

2021–2022 LEXUS Lexus NX350h, Lexus NX250, Lexus NX350, Lexus NX350h NX250 (Wagon), NX350 (F Sport Wagon), NX350h (Hybrid Sport Wagon, Hybrid F Sport Wagon, Hybrid Luxury Wagon), NX450h+ (Plug-In Hybrid Wagon)

Category: Light Vehicle · Supplier: TOYOTA MOTOR CORPORATION AUSTRALIA LIMITED

Recall date: 7 September 2022

Defect

Due to a software issue, the Lane Tracing Assist (LTA) steering feature may not operate as intended. This may reduce the level of maintaining the vehicle’s position in the centre of a lane.

Hazard

If the LTA steering feature does not operate as intended, this will increase the risk of an accident causing injury or death to vehicle occupants and other road users.

Remedy

Lexus Australia will contact affected owners in writing, requesting that owners make an appointment at their preferred Lexus dealer to update the recognition camera software program, free of charge. To find a local dealer, visit https://www.lexus.com.au/contact/find-a-dealer For further information, consumers should contact the Lexus Customer Assistance Centre on 1800 023 009 (Monday to Friday 8am-6pmAEST).

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — TOYOTA MOTOR CORPORATION AUSTRALIA LIMITED — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: vehiclerecalls.gov.au