REC-005524

active

2021–2022 LEXUS NX350h, NX250, NX350, NX350h & NX450h+ NX250 (Wagon), NX350 (F Sport Wagon), NX350h (Hybrid Sport Wagon, Hybrid F Sport, NX450h+ (Plug-In Hybrid Wagon), Wagon, Hybrid Luxury Wagon)

Category: Light Vehicle · Supplier: TOYOTA MOTOR CORPORATION AUSTRALIA LIMITED

Recall date: 12 September 2022

Defect

Due to a software issue in the Body Control Module (BCM), the Headlamp and the Daytime Running Lamps (DRL) may remain illuminated simultaneously for 60 seconds when using the Remote Connect Feature. The Remote Connect Feature is only available in the Lexus Connected Services smart phone application to help locate the vehicle by illuminating the headlamps. Note: This condition will revert to normal operation within 60 seconds.

Hazard

For the 60 seconds when both Headlamp and DRL are simultaneously illuminated, this condition does not comply with Australian Design Rule ADR13 - Installation of Lighting and Light Signalling Devices.

Remedy

Lexus will contact affected owners in writing, requesting that owners make an appointment at their preferred Lexus dealer who will update the BCM software program, free of charge. To find a local dealer, visit https://www.lexus.com.au/contact/find-a-dealer

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — TOYOTA MOTOR CORPORATION AUSTRALIA LIMITED — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: vehiclerecalls.gov.au