REC-005525

active

2021–2022 LEXUS Lexus NX250 (AAZA20R - 2WD), Lexus NX350 (TAZA25R - AWD)

Category: Light Vehicle · Supplier: TOYOTA MOTOR CORPORATION AUSTRALIA LIMITED

Recall date: 12 September 2022

Defect

Due to a software issue, the Electronic Parking Brake (EPB) may not operate as intended. This could result in the vehicle moving or rolling away if the gear selector is not in the “PARK” position.

Hazard

If the vehicle moves from its parked position while unattended, it may increase the risk of an accident causing injury or death to vehicle occupants and/or other road users.

Remedy

Lexus Australia will contact affected owners in writing, requesting that owners make an appointment at their preferred Lexus dealer who will update the skid control software program, free of charge. To find a local dealer, visit https://www.lexus.com.au/contact/find-a-dealer For further information, consumers should contact the Lexus Customer Assistance Centre on 1800 023 009 (Monday to Friday 8am-6pmAEST).

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — TOYOTA MOTOR CORPORATION AUSTRALIA LIMITED — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: vehiclerecalls.gov.au