REC-005594

active

2018–2020 Mercedes-Benz VS30 Sprinter

Category: Light Vehicle · Supplier: MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD

Recall date: 10 January 2023

Defect

Due to a manufacturing defect, the park pawl system that locks the transmission when the shift lever is in park may not operate as intended. This could result in the vehicle moving or rolling away whilst engaged in park position.

Hazard

If the vehicle moves from its parked position while unattended, it may increase the risk of an accident causing injury or death to vehicle occupants and/or other road users.

Remedy

Owners of affected vehicles can contact their most convenient Mercedes-Benz dealership to have the work carried out as soon as possible, free of charge.

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: vehiclerecalls.gov.au