REC-005731

active

2021–2022 LEXUS Lexus NX40h+ (AAZH26) NX450h+ F Sport 2.5L PHEV Auto CVT

Category: Light Vehicle · Supplier: TOYOTA MOTOR CORPORATION AUSTRALIA LIMITED

Recall date: 20 July 2023

Defect

Due to a manufacturing defect, the DC-DC converter that supports charging the 12V battery may short circuit and overheat resulting in a vehicle fire.

Hazard

A vehicle fire increases the risk of causing serious injuries or death to the vehicle occupants, other road users and bystanders and/or damage to property.

Remedy

Lexus will contact affected owners in writing, requesting they make an appointment at their preferred Lexus dealer who will replace the DC-DC converter, free of charge. To find a local dealer, visit https://www.lexus.com.au/contact/find-a-dealer For further information, consumers can contact their preferred Lexus dealer or contact the Lexus Customer Assistance Centre on 1800 023 009 (Monday to Friday, 8am-6pm AEST).

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — TOYOTA MOTOR CORPORATION AUSTRALIA LIMITED — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: vehiclerecalls.gov.au