REC-005752

active

2020–2021 Mercedes-Benz E class (model series 213 hybrid)

Category: Light Vehicle · Supplier: MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD

Recall date: 21 August 2023

Defect

Due to a manufacturing defect, the vehicle power electronics system wiring harness may come in contact and chafe against the underbody paneling. As a result, the wiring harness could become damaged causing a loss of power.

Hazard

A loss of power whilst driving could increase the risk of an accident causing injury or death to vehicle occupants and other road users.

Remedy

Owners of affected vehicles can contact their most convenient Mercedes-Benz dealership to have the work carried out as soon as possible, free of charge. A full list of authorised dealerships can be found at: www.mercedes-benz.com.au Alternatively, please use the Mercedes-Benz online booking service. www.mercedes-benz.com.au/servicebooking

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: vehiclerecalls.gov.au