REC-006020

active

2021 Mercedes-Benz CLS

Category: Light Vehicle · Supplier: MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD

Recall date: 5 July 2024

Defect

Due to a software issue with the airbag control unit, the pedestrian detection sensor may not function as intended.

Hazard

In the event of an accident, if the pedestrian detection pop-up bonnet feature does not operate as intended it could increase the risk of injury or death to pedestrians.

Remedy

Owners of affected vehicles can contact their most convenient Mercedes-Benz dealership to have the work carried out as soon as possible, free of charge. A full list of authorised dealerships can be found at www.mercedes-benz.com.au Alternatively, please use the Mercedes-Benz online booking service. www.mercedes-benz.com.au/servicebooking.

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: vehiclerecalls.gov.au