REC-006187

active

2021–2023 Mercedes-Benz Certain, C-Class ,E-Class, E-Class Coupe/Convertible, GLC, CLS, with 48 volt system.

Category: Light Vehicle · Supplier: MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD

Recall date: 21 November 2024

Defect

Due to a software issue in the engine control unit, the fuel injectors may deactivate when exiting coasting mode. If this occurs, the vehicle may experience a sudden loss of motive power.

Hazard

A sudden loss of motive power whilst driving could increase the risk of an accident, causing injury or death to the vehicle occupants and/or other road users.

Remedy

Owners of affected vehicles should contact their authorised Mercedes-Benz dealership as soon as possible to have the engine control unit software updated, free of charge. A full list of authorised dealerships can be found at: www.mercedes-benz.com.au. Alternatively, owners can use the Mercedes-Benz online booking service at: www.mercedes-benz.com.au/servicebooking.

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: vehiclerecalls.gov.au