REC-006260

active

2017 Toyota Hiace Mobility

Category: Light Vehicle · Supplier: Andrew Cruickshank

Recall date: 3 February 2025

Defect

A number of Toyota Hiace vehicles modified in accordance with Model Report MRE-000038 include a built-in hoist for lifting a wheelchair and a wheelchair tie-down and occupant restraint system that does not comply with Australian Standards.

Hazard

If the wheelchair tie-down and occupant restraints are not able to be correctly fastened or the wheelchair lift hoist does not operate as intended it may potentially lead to an increased risk of injury to vehicle occupants.

Remedy

Owners of affected vehicle should contact the Approval Holder to schedule an appointment to get the work carried out.

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — Andrew Cruickshank — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: vehiclerecalls.gov.au