REC-006525

active

2020–2024 VOLKSWAGEN Touareg

Category: Light Vehicle · Supplier: Volkswagen Group Australia Pty Ltd

Recall date: 7 January 2026

Defect

Due to a manufacturing issue, the cell modules installed in the high voltage battery may be defective and overheat during charging. If this occurs, it could lead to a vehicle fire. Note: Until the software is installed, we ask that you request can consumers refrain from charging the high-voltage battery using an external charging source and refrain from driving in electric only mode. We further request ask that the setting “battery hold” in hybrid mode be selected at a charge level of a maximum of 50%. These measures are required for the safety of your vehicle. You can of course continue to safely drive your vehicle in petrol mode.

Hazard

A vehicle fire could increase the risk of injury or death to vehicle occupants, other road users and bystanders, and/or damage to property.

Remedy

Owners of affected vehicles can contact their preferred Volkswagen dealership to schedule an appointment as soon as possible to have the software update carried out, free of charge.

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — Volkswagen Group Australia Pty Ltd — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: vehiclerecalls.gov.au